What is the Department of Veterans' Affairs?

The Australian Government created the Department of Veterans' Affairs (DVA) in 1976 to support war veterans and their families with numerous services, including community-based health care.

The Community Nursing Program - provided by the DVA - is now a well- established service in Australia and one highly recommended to eligible people to gain high-quality clinical care from professionally-trained nurses.

The program's purpose is to ensure any war veterans or eligible family members receiving care can retain their independence, quality of life and good health, all from the comfort of home.

Accessing the DVA Community Nursing Fund

The DVA Community Nursing Program provides care that meets the clinical needs of 'entitled persons, with eligibility coming from one of two ways:

DVA Gold Card holder: if you are a veteran or war widow with current Gold Card status, you are eligible for the CLINICAL AND PERSONAL care services.

DVA White Card holder: if you hold a White Card and the DVA accepts your clinical condition as war-related, you may also be eligible. Current White Card holders are advised to speak directly with the DVA or your home care service provider for clarity.

Once eligible, entitled persons must also have a referral from their GP or hospital before seeking support from a home care provider, with details of the level of care required.

Community Nursing Services provided through DVA

In our commitment to best and person-centred care, Precise Home Healthcare has prioritized individual needs, since our establishment. We understand that each DVA eligible client has unique requirements.

Therefore, every client undergoes a thorough Comprehensive Community Nursing Assessment conducted by an experienced Community Nurse. This assessment takes into account various aspects of an individual's life, including doctor recommendations, reported health conditions, surroundings, and preferences. This meticulous process enables Precise home Healthcare to tailor and deliver a personalized service that caters specifically to an individual's clinical needs within the comfort of their home.

Irrespective of the extent of service a client receives, our primary goal is to offer optimal clinical support, ensuring people remain independent, happy, supported, and healthy in their home environment.

Precise Community Nursing Services are customized to meet your unique needs. Here are some of the services that your dedicated nurse can incorporate into your personalized support program:

• Personal care including hygiene (showers) and getting dressed
• Wound care management
• Skincare and management
• Nutrition education, access and referral
• Diabetes management and care Chronic disease management
• Assistance with referrals to allied health professionals as per GP requests
• Case management
• Incontinence management
• Administering medication, including prompting and monitoring
• Rehabilitation and assistance to do prescribed exercises
• Palliative care and palliative care symptom management
• Pain management
• Falls prevention and education
• Pressure area care and management
• Catheter care including male and female catheter insertions and removal
• Suprapubic catheter management and care
• Syringe driver management
• Percutaneous endoscopic gastrostomy (PEG) tube feeds
• Nasogastric tube feeds

How Community Nursing Works at Precise

Precise Home Healthcare offers diverse Community Nursing services to eligible DVA clients, with the aim of preserving their independence and prioritizing the health and well-being of entitled veterans or widows. Our team adheres to a stringent protocol to guarantee uniformity and provide appropriate care using best practices at the necessary times.

The Community Nursing process at Precise involves the following steps:

1. An eligible veteran or widow is referred by their Doctor/GP or Hospital Discharge Planner.
2. Our team organizes a home visit to familiarize themselves with the client and evaluate their requirements.
3. During this visit, a thorough community nursing assessment is conducted by our Registered Nurse.
4. Subsequently, the Registered Nurse develops a customized care plan, which may involve coordinating additional necessary services to ensure the client's optimal health at home.

Rest assured, the services provided are always based on the specific clinical and personal care requirements of the client. Whether it involves daily or twice-daily visits for medication delivery or less frequent visits for Chronic Disease Management and education, the approach is tailored to individual needs.

Benefits of using DVA Community Nursing

Since 2009, Precise Home Health Services as a DVA approved provider has provided in-home nursing services and supported the war veterans’ community with high-quality, people-centred care.

During this time, our team has earned a reputation as an industry leader in providing DVA Community Nursing Services – a provider with intrinsic knowledge, experience and who delivers exceptional service to our clients.

As a client, you can expect several benefits when you choose Precise for your veterans’ home Services:

• Optimum people-centred care In your own home– keeping you independent, healthy and happy
• A team of qualified nurses visiting your home, providing consistent service and support
• Accredited Trusted, high-quality service from a registered provider with over a decade’s experience in the veteran’s home care program
• Immediate access to more Precise home care services as and when you need them.

DVA Community Nursing FAQs: